Ensuring adequate FTEs for an efficient MSO
Medical Staff Briefing, June 1, 2008
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Overtime is all in a day’s work for most MSPs. For some, “lunch break” is a foreign term, and leaving at 5 p.m. is only a dream. Some MSB readers claim to eat, breathe, and sleep their medical staff office (MSO) responsibilities, and why wouldn’t they? Lives depend on accurate credentialing and privileging.
Unfortunately, MSOs are understaffed, and this can lead to potentially devastating consequences for the hospital, says Kathy Matzka, CPMSM, CPCS, a medical staff consultant in Lebanon, IL. For example, if a MSP is rushing to credential or privilege a practitioner and overlooks a critical step, he or she may indirectly cause patient harm. “Hospitals don’t realize that the MSP is a firewall between poor providers and patients,” says Matzka.
This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Medical Staff Briefing.
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