Hospitalists' role: A formal introduction key to educating patients
Hospitalist Leadership Connection, April 15, 2008
An article in the April issue of Today’s Hospitalist highlights that patients don’t fully understand the role hospitalists play in their care because hospitalists seldom take the time to explain it. In addition, other hospital employees who may not be familiar with the hospitalists’ role may introduce hospitalists to patients and family members inappropriately.
John Nelson, MD, director of the hospitalist program at Overlake Hospital Medical Center in Bellevue, WA, suggests that hospitalists use a standard script to introduce themselves and ask other hospital staff to use similar wording when referring to hospitalists. “You have to assume that everyone is naive about this,” Nelson states in the article. “Ironically, it’s not just the older patients who are confused about who hospitalists are, but the younger patients who don’t see doctors frequently and end up in the hospital.”
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