Trainer’s tip: Always treat the resident with respect
LTC Nursing Assistant Trainer, February 24, 2011
When offering behavioral treatment, it is important to remember that a resident with UI is not lazy; the individual simply suffers from a medical condition. CNAs must act accordingly. For all behavioral treatments, be sure to:
- Treat the resident as an adult
- Answer a call bell as soon as possible
- Do not rush the resident
- Give the resident plenty of time to completely empty his or her bladder
- Give privacy by closing the door, even if you must stay in the bathroom
- Never yell or be angry with the resident if he or she is wet
- Respect dignity and confidentiality
- Be patient
This is an excerpt from the HCPro book, The CNA Training Solution, Second Edition.
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