Tip of the week: Critical leadership skills for LTC administrators
Contemporary Long-Term Care Weekly, February 25, 2010
Long-term care staff members will rely on their administrator for occasional assistance, support, and guidance. As a result, it is important for administrators to develop and implement a number of core leadership characteristics. Administrators should:
- Lead with integrity.
- Make some time to move around the facility. Remain close to the environment and routinely talk with staff members, family members, and residents.
- Communicate and listen (not just hear) effectively.
- Take a stance and do not equivocate – sitting on the fence and waiting for a great, definitive revelation to come about or hoping the problem will work itself out will often lead to disaster.
- Admit and learn from mistakes.
- Work toward being a proactive manager, not just a reactive manager.
- Be receptive to others and their ideas and provide useful feedback.
- Be realistic in their management approach and project undertaking (know their resources and their abilities).
- Empower their workers and create a smart working environment. Staff members need to know they are trusted and their abilities are respected.
This is an excerpt from HCPro’s book, The Long-Term Care Administrator’s Field Guide, by Brian Garavaglia, PhD.
Related Products
-
CNA Training Advisor: Lesson Plans for Busy Staff Trainers
Finally-a staff training program that really works!
-
Interviewing Essentials for MDS 3.0 and QIS:
This 48-page training guide cuts through the theory and delivers step-by-step ways to build and improve interviewing skills...
-
Satisfied Customers Seldom Sue:
This HCPro book and CD-ROM is designed to cultivate strong customer service skills in your long-term care nurses, frontline...
-
Competency Management in Long-Term Care:
This practical, easy-to-use manual and CD-ROM set provides the logic behind competency validation and offers guidance to...
-
Goal-Driven Restorative Nursing:
This 90-minute presentation gives you the information and tools you need to develop and maintain a successful restorative...
Most Popular
- Articles
-
- Q/A: Volume requirement for reporting hydration services
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Catch up on what's new with injections and infusions
- Topic: CMS, OESS post new security compliance review information, checklist
- What does case-mix index mean to you?
- QA:Coding multiple initial infusions
- Capturing all necessary codes for IUD insertion and removal can be challenging
- News and briefs: Oklahoma Osteopathic Association against residency bill change
- OB services: Coding inside and outside of the package
- HIPAA Q&A: Level of encryption needed for email
- E-mailed
-
- Q/A: Volume requirement for reporting hydration services
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Catch up on what's new with injections and infusions
- New conflicts of interest create new challenges
- What does case-mix index mean to you?
- Q&A tackles coding questions about injections and infusions
- Joint Commission Center announces handoff communication solutions
- Inside best practice: Reduce patient falls with a stoplight
- Identify modifiable risk factors to prevent patient falls
- HIPAA Q&A: Level of encryption needed for email
- Searched