Long-Term Care

Audit your demand billing process before surveyors do

Billing Alert for Long-Term Care, August 1, 2008

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Demand billing review is part of the traditional survey process for Medicare-certified facilities and units, so the fact that surveyors conduct a demand billing review during the new quality indicator survey (QIS) process shouldn’t come as a shock. (For an overview of the QIS, see below.)

However, some skilled nursing facilities (SNF) are not prepared during demand billing reviews in regard to the traditional survey and the QIS, says Elizabeth Malzahn, manager at FR&R Healthcare Consulting, Inc., in Deerfield, IL. “Just in the last three months, I’ve probably had more clients than ever calling to ask what to give surveyors because they haven’t been keeping the right types of records,” Malzahn says.

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Billing Alert for Long-Term Care.

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