Infection Control

Improving hand hygiene compliance rates with marketing, accountability, and incentives

Briefings on Infection Control, May 1, 2010

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The perennial problem in healthcare facilities around the country usually comes back to a very simple 30-second procedure. Ask any IP about his or her major focus on hand hygiene compliance and you’ll likely hear a number of strategies, obstacles, or frustrations with getting staff members to comply with hand hygiene best practices.


Hand hygiene compliance rates vary from facility to facility, and even from unit to unit. There are three main methods for measuring hand hygiene compliance, according to The Joint Commission’s monograph Measuring Hand Hygiene Adherence: Overcoming the Challenges:

  • Direct observation
  • Measuring product use
  • Conducting surveys

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