Demand for H1N1 shots shuts down flu hotline
Infection Control Weekly Monitor, November 4, 2009
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Before flu season came into full effect, many medical facilities established telephone hotlines to mitigate a surge of flu patients and worried well.
However, the slow arrival of H1N1 vaccines, coupled with and increasingly frantic public, even phone lines can’t quell the demand. One Minneapolis clinic had to shut down their hotline after an announcement of vaccines elicited 120,000 calls in four hours.
IC blogger Peg Luebbert discusses how to handle a high demand of flu shots and the best approach to announcing the arrival of H1N1 shots on OSHA Healthcare Advisor.
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