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PPV: Connect with users to improve EHR experiences
EHR Connection, July 23, 2007
As EHRs become more prevalent, organizations are looking for ways to improve EHR usability. "Usability is a key challenge to EHR adoption," says Qi Li, MD, MBA, vice president of clinical strategy at Carefx, a software company based in Scottsdale, AZ.
Throughout the various EHR implementation phases--from users focusing on e-prescribing and basic documentation, to organization members promoting and adapting the EHR for larger user constituencies--EHR usability concerns loom large.
"EHR usability is the quality of a user's experience when interacting with an EHR," says Omar Santiago, MSc, MBA, senior project manager in the Practice Improvement Division of Massachusetts General Hospital in Boston.
To learn how to measure your EHR's usability and how to make improvement a continuous process, click here. The cost is $10. Subscribers to Electronic Health Records Briefing can sign on for free access.
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