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Most adults satisfied with in-store clinics

Healthcare Strategist Trend Watch, April 20, 2007

A recent survey shows Americans are gaining confidence in retail health clinics.

A poll taken by Harris Interactive for The Wall Street Journal online shows 90% of those who use retail clinics-located in food or drug stores-report being very or somewhat satisfied with the quality of care.

While there has been no growth in the number of Americans who use the clinics since 2005, the survey shows fewer Americans have doubts about the care retail clinic staff can provide. The survey shows less concern about the qualifications of the staff-71% noted concern in 2005, vs. 64% in 2007-and more confidence in clinical staff's ability to diagnose serious medical problems.

To download a PDF of the survey, click here.

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