• E-mail
• Print
• RSS

PPV: Learning and communication are the core of facilitywide implementation

EHR Connection, May 11, 2007

Evanston (IL) Northwestern Healthcare (ENH) is an integrated, academic healthcare system comprised of three hospitals, 851 beds, and 65 group practices. When ENH decided in 2001 to go electronic, training was a major part of the initiative--and it involved nearly 11,000 staff members. Luckily, ENH had Chief Learning Officer Jane Dowd to lead the effort.

"I was invited to a meeting to hear about a new 'tool' that ENH purchased," says Dowd, who has 20 years of training experience and a master's degree in education. "I didn't know until then that [the administration] was looking at me to lead the education portion."

The tool, of course, was an EHR. To learn how Dowd and team pulled off this huge training initiative, click here. The cost is $10. Subscribers to Electronic Health Records Briefing can sign on for free access.

• E-mail to a Colleague
• Print
• RSS
• Archive