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Joint Commission finds problems at Massachusetts General

Quality Improvement Monitor, March 23, 2007

Joint Commission surveyors found problems with medication safety, handwashing, and incomplete medical records during the accreditor's unannounced inspection of Massachusetts General Hospital late last year, according to the Boston Globe.

Hospital President Peter Slavin, MD, outlined the issues raised by surveyors, including: staff neglecting to wash their hands before and after caring for patients; medical records lacking dates and times; and patients on pain medication for whom caregivers had not recorded whether their pain had improved, the Globe reported.

Slavin described the findings as "a wake-up call of sorts" in the memo. Despite the findings, hospital executives told the Globe this week that the facility would receive full accreditation from The Joint Commission.

For more information, click here http://www.boston.com/news/local/articles/2007/03/17/surprise_check_faults_mgh_quality_of_care/