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New tool to improve cross-cultural awareness
E-Health Trend Watch, January 26, 2007
Aetna of Hartford, CT, announced that it is offering healthcare providers free access to the online, evidence-based course "Quality Interactions: A Patient-Based Approach to Cross-Cultural Care." The e-learning program offers case-based instruction on cross-cultural healthcare. The course is part of a new package of tools available on the insurer's Web site for healthcare professionals.
Other materials aimed at enhancing the medical community's skills for treating diverse populations include a physician-focused video, Crossing the Health Care Gap, and Spanish-language patient education brochures about diabetes, cholesterol, medications, and patient safety that can be downloaded and printed. The program is available to network providers and nonparticipating providers who have filed a claim with Aetna. Physicians and nurses completing the courses can earn continuing medical education and continuing education unit credits.
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