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Survey: Docs, patients see things differently

Healthcare Strategist Trend Watch, January 12, 2007

A new Consumer Reports survey shows that patients and doctors disagree on key points in healthcare. The survey of more than 39,000 patients and 335 primary-care physicians was taken at different points in 2006.

The survey, published in the February edition, shows that patients believe they "completely" or "mostly" followed advice from doctors. But 59% of doctors said they believe their patients often disregard their recommended courses of treatment, which they ranked as the most troubling behavior among patients.

Forty percent of doctors surveyed said that prescription drug advertisements did not benefit the public. More than three-quarters of the doctors surveyed said they had patients ask them to prescribe a drug they had seen advertised on television. Some doctors (41%) also reported that their patients came in poorly informed about a condition because of information they found online.

Lastly, the survey showed doctors believe the current healthcare system works better for insurance and pharmaceutical companies than it does for primary-care providers and their patients.

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