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Healthcare industry lags in leadership, supervision of employees

Healthcare Strategist Trend Watch, November 3, 2006

Already facing significant workforce shortages, U.S. healthcare companies must drastically improve leadership and employee supervision to combat workforce shortages, according to a study by Chicago-based employee research and consulting firm ISR.

In the survey, leadership effectiveness and staff supervision at U.S. healthcare companies lagged slightly behind the national norm. But when compared to ISR's "Global High Performance Companies Norm," which comprises survey scores from companies that both perform financially at the highest levels for their industry and demonstrate excellent people practices, there was a statistically significant decline.

Leadership effectiveness was rated 12% lower and staff supervision 8% lower at U.S. healthcare companies when compared to the high-performance companies, according to an ISR release.

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