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AHIP publishes list of tools to help address communication disparities

Healthcare Strategist Trend Watch, July 14, 2006

America's Health Insurance Plans (AHIP) has added a section to its Web site (www.ahip.org) to help improve healthcare for the nation's culturally and racially diverse populations. The page Communications Resources to Close the Gap, provides tools, links, and tips on ways to incorporate culturally and linguistically appropriate messages into consumer communication.

The content was designed in response to several studies documenting how low health literacy and language barriers between physicians and individuals, especially among those of limited English proficiency, can result in a poor understanding of a patient's condition and limit their use of preventive services, said representatives from AHIP. The content was developed with guidance from experts within the health insurance community and leaders in the healthcare industry, according to an AHIP release.

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