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Surveyors should talk to residents, families

LTC Liability Monitor, June 28, 2006

A report released this week says that state inspectors often don't talk to nursing home residents or their families when citing nursing homes for violations and suggests that it should, said the Associated Press. The report by the New York City-based Long Term Community Care Coalition says the state relies predominantly on staff interviews to assess deficiencies in care. The study's author says seeking the input of residents or their family members is critical when assessing residents' treatment. According to a statement by the New York Health Department, a "significant number" of citations involve interviews with residents. National studies by the federal General Accounting Office have shown states tend to understate deficiencies in nursing homes, reported the Associated Press.

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