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Sneak Peek: Effort underway to establish caseload benchmarks

Case Management Weekly, February 8, 2012

Many case managers today feel like they're overburdened, but it may not be clear whether they're actually shouldering too much work. This is because the industry doesn't really have any validated figures indicating what the typical caseload is-or should be, says Pat Stricker, MEd, RN, senior consultant at CMI in Little Rock, AR.

But that's changing.

The Case Management Society of America (CMSA) is busy collecting data using its caseload calculator, available on its website.

The calculator uses self-reported data from case managers to calculate caseload capacity. Its creators want to give case managers a better idea of how their caseload compares to that of other case managers. They also hope to eventually allow experts to better develop guidelines about what an average caseload should look like.

Editor's note: This item is adapted from an article which originally appeared in the February, 2012 issue of the eight-page, HCPro, Inc. newsletter, Case Management Monthly.