Home

  • Home
    • » e-Newsletters

New standards aim to tame disruptive clinicians

Quality Improvement Monitor, July 11, 2008

The Joint Commission this week sent out a Sentinel Event Alert and a message to clinicians who bully or otherwise behave badly: Knock it off.

New standards take effect January 2009 requiring hospitals to create a code of conduct and process for managing disruptive behavior.

Rude and intimidating language, the accreditor said in a press release, poses a serious threat to patient safety and the quality of care.

Forty percent of clinicians say they kept quiet rather than challenge a known intimidator during a patient care event, according to a survey by the Institute for Safe Medication Practices that The Joint Commission cited in its alert. (For more on the new standards, read the August issue of Quality Improvement Report).

For more information, click here.

Most Popular