Health Information Management

Providence offers credit services to victims of data breach

HIPAA Weekly Advisor, February 6, 2006

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After losing the records of 365,000 patients when thieves stole unencrypted data from the car of an employee, Providence Health System promised to pay for services to help victims protect against identity fraud, according to The Oregonian.

Until Thursday, the health system had said it would assist patients on a case-by-case basis. The new announcement provides help to all 365,000 patients, reportedly in the form of credit protection and recovery services. Over 10,000 patients have called the hotline that Providence dedicated to the privacy breach.

"We came to appreciate more the difficulties our patients are having dealing with the credit agencies, and we just wanted to be more proactive," Rick Cagen, chief executive for Providence's Portland service area, told The Oregonian. "We've caused a lot of angst with a lot of people; we want to make sure we are relieving that concern."

Click here to read The Oregonian article.



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