Incorporate remote staff in ICD-10 training sessions
HIM Connection, December 20, 2011
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Training coordinators must find ways of integrating remote staff members into the training sessions. This can be a challenge, but it is not impossible. Advances in technology have made it easier than ever to connect outside the lecture room, Victoria Weinert, RHIT, CCS, of TORIONIT Coding Education Services said. Allowing remote coders to connect to a training session via Web conference can enable face-to-face interaction between the instructors and on- and off-site coders, breaking up the monotony of the training session and allowing for greater dialogue between coders and trainers. Face-to-face interaction also ensures that coders who are visual learners will benefit from the training. Don't rely on PowerPoint® slides as your sole training method. They are great to supplement the training sessions, but sending them out alone and expecting the coders to memorize them is not beneficial in the long run.
Editor’s note: For additional information, access the article in its entirety in the December issue of Medical Records Briefing.
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