Health Information Management

As patients get more savvy, address privacy concerns

HIM-HIPAA Insider, April 12, 2011

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Here's one trend industry observers say healthcare organizations can expect to see now and in the future: heightened patient awareness and concern about the security of their private medical data.

Dena Boggan, CPC, CMC, CCP, agrees. Patients are more aware of privacy issues and concerned about protecting themselves against identity theft and medical identity theft, says Boggan, HIPAA privacy/security officer at St. Dominic Jackson (MS) Memorial Hospital.
 
"Most of the questions I field these days are based on self-preservation in this economy. [Patients want to know] how are you protecting my identity—both medical and financial," says Boggan.
 
Expect patients to ask questions about the privacy and security of their PHI. Issues of concern to them include how you are protecting their Social Security number, who is accessing their medical records, and how they can amend information in those records, says Susan A. Miller, JD, an independent consultant in Concord, MA.
 
Editor’s note: To read more, access this article in the April issue of Briefings on HIPAA.



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