Health Information Management

Tip: Spice up your PEPPER-related meetings

HIM Connection, August 24, 2010

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The electronic Program for Evaluating Payment Patterns Electronic Report (PEPPER) contains data for hospitals on MS-DRGs and discharges at high risk for payment errors. But translating the relevant data in PEPPER, conveying those data during meetings with other departments and clinicians, and doing so in a way that is both interesting and useful is no small task. Bob Tippens, MS, RHIT, director of quality improvement and medical staff services at East Texas Medical Center in Tyler offers the following helpful tip: 

  • Avoid handouts so attendees focus on your presentation. “We don’t provide paper,” said Tippens. Using visual aids alone will help you keep your meeting under control because it will ensure that the members focus on what you say and what is being projected on the screen. “You know what happens when you give them paper,” he said. “Paper makes noise, and they rustle through the paper and ask questions about things that are three slides down, and it gets disorganized.”
Editor’s note: This tip was adapted from an article in the September issue of Medical Records Briefing. Subscribers have access to the full article in the August issue of the newsletter.



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