Report card helps track timing and dating success
HIM Connection, August 3, 2010
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Shelia Hull, RN, Joint Commission specialist at Pikeville (KY) Medical Center, was with the organization just a few months before the latest PPR was due to The Joint Commission. At that time, Hull and her supervisor discovered the organization had fallen out of compliance with its timing and dating of physician orders.
“We were trying to come up with ways to achieve better compliance in this area,” says Hull. “We already had reminders at the documentation areas on each floor.” The organization also displayed brightly colored reminders for all entries to remind physicians about timing and dating. Yet they still were not meeting the organization’s expectations. It was time to explore other methods.
The organization began by approaching the chief medical officer (CMO). She listened to the expectations the organization was hoping to meet and started addressing them at staff meetings. But this was only a stopgap measure. It was an idea from the stroke manager in Pikeville’s emergency department (ED) that gave the process fresh momentum.
Note: To read more, visit the HCPro website. Subscribers to Briefings on The Joint Commission have access to this article in the August issue of their newsletters.
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