Health Information Management

Tip: Make HIPAA training fun

HIM-HIPAA Insider, February 2, 2009

Mandatory HIPAA training is usually met with the same excitement as a trip to the dentist. Sure, you have to do it, but you don’t have to like it.

Diane Adams, director of training and education at The Mount Sinai Medical Center in New York City, wasn’t satisfied with that response to the training she knew was vitally important to everyone’s jobs.

Her team of four trainers and additional administration staff members thought getting behind (and in front) of the camera to infuse humor into an otherwise dry training video would net positive results.

But Adams couldn’t have imagined how popular the video would become; since 2006, excitement and laughs over the video have created such a buzz that the demand for more specific training videos streams in still today, transforming her department into a pseudo-Universal Studios.

Consider following Adams’ example. Adams says they found the following four benefits to shooting the video in-house, with in-house staff members:

  • Better retention of training content
  • Financial benefits
  • Positive change to organizational culture

Editor’s note: The preceding tip is an excerpt from the February 2009 edition of the HCPro, Inc. newsletter, Briefings on HIPAA.

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