Health Information Management

Joint Commission survey brings positive insight to hospital's policies and procedures

HIM Connection, December 30, 2008

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When Joint Commission surveyors came to St. Luke’s Hospital in Chesterfield, MO, the morning of November 10, 2008, St. Luke’s Joint Commission Task Force was prepared, says Jan Hess, vice president for quality improvement at St. Luke’s.

The facility’s prior survey was in September 2005, so the hospital was anticipating its next survey around September 2008. "We were expecting them back in September, so when they arrived in November, the staff was definitely prepared and we were ready to get it on and over with," Hess says.

Editor’s note: To read more about St. Luke’s survey experience or to purchase a copy of this article for $10, click here. Subscribers to Briefings on The Joint Commission have access to this article in the January issue of the newsletter.



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