PPV: Develop a plan for system downtime, slowness, and glitches
HIM Connection, October 7, 2008
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"The system is down" are four words no HIM director ever wants to hear. But system problems are like death and taxes; you can’t avoid them forever. Consequently, managing system problems to minimize their effect on patient care and your staff is an essential leadership task.
Editor’s note: For more information on preparing for downtime and to purchase a copy of this article for $10, visit www.hcpro.com/content/218329.cfm. Subscribers to Medical Records Briefing have access to this article in the October issue of the newsletter.
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