Health Information Management

PPV: Avoid the 'dirty little secret' in healthcare--Stop staff members from snooping

HIM Connection, September 9, 2008

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Curiosity. Malice. Efficiency. Rivalry. To be helpful. To be hurtful. Because they have a brief lapse of judgment. Because they have a plan to steal thousands of identities and sell them on the Internet. The reasons why staff members snoop in patient records are as varied as the employees themselves.

"I’ve sometimes called it the ‘dirty little secret’ inside healthcare because it has been a problem for a very long time," says Kate Borten, CISSP, CISM, president of The Marblehead Group in Marblehead, MA.

So what can you do? Catching a snoop is like looking for a needle in a haystack. But you’d better try.

Editor’s note: To read more about how to prevent staff members from snooping and purchase a copy of this article for $10, visit www.hcpro.com/content/217505.cfm. Subscribers to Briefings on HIPAA have access to this article in the September issue.

 



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