Health Information Management

Avoid the 'dirty little secret' inside healthcare

Briefings on HIPAA, September 1, 2008

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Curiosity. Malice. Efficiency. Rivalry. To be helpful. To be hurtful. Because they have a brief lapse of judgment. Because they have a plan to steal thousands of identities and sell them on the Internet. The reasons why staff members snoop in patient records are as var-ied as the employees themselves.

“I’ve sometimes called it the ‘dirty little secret’ inside healthcare because it has been a problem for a very long time,” says Kate Borten, CISSP, CISM, president of The Marblehead Group in Marblehead, MA.

So what can you do? Catching a snoop is like looking for a needle in a haystack. But you’d better try.

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