Health Information Management

Q&A: Members of ACDIS advisory board offer advice on queries

CDI Strategies, August 21, 2008

Want to receive articles like this one in your inbox? Subscribe to CDI Strategies!

Q: My co-worker and I have a question regarding queries. Is it appropriate to query on issues in the medical record that are evident, but, for whatever reason, are not treated or documented? For example, positive urine cultures or incidental findings on films (e.g., pneumonia)? We currently query for the "clinical significance” of the abnormal test result or nursing documentation of an event that occurred in order to help the physician provide better documentation, or to treat a condition they missed. Is this practice appropriate or is it considered to be leading?

Lynne Spryszak, RN: If it appears that resources are being used, or if I see an obvious overlooked abnormal test that may indicate a secondary condition, I will write a query referring the physician to the attached lab/test result asking if the findings represent (fill in the blank) and if so to please add this condition to their next note.

I just had one recently for a gross U/A result (packed bacteria, full fields of RBCs and WBCs, positive nitrites) and I asked the physician about it. He came up after I'd written the query and he said he didn't know how the ER had missed it or missed ordering a urine C/S.

Gloryanne Bryant, RHIA, CCS: My advice is to seek clarification when there is conflicting, contrasting, or unclear diagnostic documentation. In addition, you should seek clarification when there are clinically relevant conditions, problems, or issues.

I often use the Uniform Hospital Discharge Data Set (UHDDS) guideline for a reportable condition, which are “Conditions that affected patient care in terms of requiring:

  • clinical evaluation; or
  • therapeutic treatment; or
  • diagnostic procedures; or
  • extended the length of stay; or
  • increased nursing care and/or monitoring”

Colleen Garry, RN, BS: I caution you in the wording "incidental findings.” It has a bias and it is in conflict with coding rules (a diagnosis has to have clinical significance in order for you to code it). I would not think that too many things are incidental. If the physician documented something as "incidental" you cannot code it.

As a clinician, I always base my queries and back them up with substantial clinical references. Always practice ethics with all queries and be ready to defend your reason for asking with supportive clinical data. I feel this is a safe practice. Also, don’t forget teamwork: The coding manager and your compliance department will need to collaborate with CDMP on your policy. Consistency of query practice is essential. I recommend auditing documentation specialists queries for content and verbiage.



Want to receive articles like this one in your inbox? Subscribe to CDI Strategies!

Comments

0 comments on “Q&A: Members of ACDIS advisory board offer advice on queries

 

  • Briefings on APCs

    Worried about the complexities of the new rules under OPPS and APCs? Briefings on APCs helps you understand the new rules...

  • Medical Records Briefing

    Guiding Health Information Management professionals through the continuously changing field of medical records and toward a...

  • Briefings on Coding Compliance Strategies

    Submitting improper Medicare documentaion can lead to denial of fees, payback, fines, and increased diligence from payers...

  • Briefings on HIPAA

    How can you minimize the impact of HIPAA? Subscribe to Briefings on HIPAA, your health information management resource for...

  • APCs Weekly Monitor

    This HTML-based e-mail newsletter provides weekly tips and advice on the new ambulatory payment classifications regulations...

Most Popular

Related Articles