Health Information Management

Tip of the week: Ensure round-the-clock registry staff coverage to reduce backlogs

HIM Connection, July 22, 2008

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Backlogs occur because understaffing makes it impossible to provide coverage when someone is out sick or on vacation. Many hospitals are experiencing unacceptably low staffing levels, with no flexibility for increasing volumes. Ensuring the on-call availability of appropriately trained registry staff members in clerical, coding, and transcription, as well as coverage for planned absences, is essential to avoiding backlogs.

Editor’s note: This tip was adapted from HCPro’s Medical Records Briefing. For more information, visit www.hcpro.com/pub-140.html.



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