Home Health & Hospice

Give your back office a tune-up

Homecare Insider, February 5, 2016

The home health back office often operates without much thought or oversight, endangering proper payment. When the agency uses automated or paper processes, cost indicators must be identified, reports must be analyzed and improvements made.

Melinda Gaboury, COS-C, will use her extensive home health revenue cycle experience to give a clear understanding of processes that turn agencies' back offices into efficiently run machines. This session will help agencies analyze their current back office processes to improve the quality and efficiency of billing and collections to ensure prompt and proper payment.

At the end of the program, you (participants) will be able to:

  •  Identify the cost indicators that must be understood in making operational decisions regarding back office staff
  •  Develop billing department performance measures
  •  Detail items to review to evaluate back office structure

Click here for more information or purchase the presentation.