Credentialing & Privileging

News and briefs: Facebook group helps victims of medical wrongdoings

Credentialing Resource Center Insider, June 1, 2012

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A Facebook group entitled “Patient Harm Community” now offers a space on the social network site for patients to share their healthcare horror stories. The page was set up by ProPublica, a non-profit newsroom focused on investigative journalism.

"Over the years, I've talked to scores of patients who have been harmed while undergoing medical care, and the one thing that always struck me is the fact they feel so alone," says ProPublica journalist Marshall Allen in an article from HealthLeaders Media. "I wanted to find a way to give these folks an opportunity to talk to one another, offer advice, encouragement, and comfort, and get questions answered. A lot of them are at different stages of the process of working through the things that happened to them."

ProPublica wants the online forum to be more than just a place for patients to complain and journalists to pick up juicy stories. The organization encourages healthcare leaders and providers to join the group to listen to patients’ concerns and learn from previous mistakes. The Facebook page contains a section with information about steps to take after a medical mistake, there are links to relevant news articles, and Allen hopes to set up a question and answer section between patients and providers.

To read more, click here.



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