Tip of the week: Manage poor practitioner performance on an ongoing basis, not just at reappointment
Credentialing Resource Center Connection, June 17, 2010
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If a feedback report shows that a practitioner isn’t meeting performance expectations and the practitioner does not self-correct, appropriate leaders or mentors should meet with him or her to discuss self-improvement strategies. These leaders or mentors should help motivate the practitioner to change or eliminate unacceptable performance, and monitor the practitioner’s progress. Medical staff leaders shouldn’t wait until reappointment to address performance issues—they should discuss such issues with the practitioners as soon as concerns arise.
This week’s tip is from Measuring Physician Competency: How to Collect, Assess, and Provide Performance Data, Second Edition.
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