Credentialing & Privileging

Tip of the week: Know the best practices for verbal credentialing verifications at ambulatory care centers

Credentialing Resource Center Connection, May 26, 2010

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The Joint Commission standards do not outline requirements for verbal or phone verifications at ambulatory care centers. However, accepted practice is to document verbal or phone verification by including:

  • The information verified
  • The name and title of the person supplying the information
  • The date of the verification
  • The name or initials of the person obtaining the information

This week’s tip is from Verify and Comply, Fifth Edition.



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