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Well-being at work

Credentialing Resource Center Connection , October 15, 2009

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Anne R. Buss, CPMSM, CPCS, is a medical staff consultant based in Fayetteville, AR.

Dear readers,

I read an interesting article in the International Journal of Circumpolar Health while waiting for the copy machine in the medical library. I was surprised to find similarities between the professional preferences of nurses and MSPs. Without going into great detail, researchers looked at professional satisfaction issues in nurses between 45 – 55 years old. Data were gathered via open interviews; diaries, and second-phase interviews.

I was not surprised at the results. Nurses reported that reciprocity among colleagues (nurse-to-nurse interaction) and patients (nurse-to-patient interaction) were at the heart of well-being. 

These findings parallel my own insights into the work of MSPs. I talk the career up at every opportunity because it has been so rewarding for me. I know what makes me enjoy my work. It isn’t the plush office, the title(s), the hospital meetings I get to attend, the trips to the administrator’s office, or the long days. But it is the knowing that at the end of the telephone, fax, voice mail, or e-mail, is someone I can rely on being listened to, advised, celebrate or commiserate with me. It could be a medical staff professional in another city or another state—it doesn’t matter. I would still feel a connection because we experience the same things, and it is reciprocity. We respect one another because we know what our work entails even if the Department of Labor does not. And, many of the providers we work with every day know what we do. We have one special chief of medicine that often stops by with donuts. Not because he needs anything at the moment, but because when he does, we do our jobs. We do it with a smile on our face because he says thank you; I appreciate everything you do. 

Any of you that don’t feel appreciated email me at annbus2003@yahoo.com. Tomorrow I may need you! 

Remember, those who are afraid to ask are afraid to learn.

All the best,

Anne R. Buss, CPMSM, CPCS

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