Credentialing & Privileging

New York Times publishes report on disruptive physicians

Credentialing & Verification Update, December 2, 2008

Badly behaved doctors contribute to medical mistakes, preventable complications, and even death, The New York Times reports. The article is a clear reminder that verifying a physician's education and licensure is only the first step in successful credentialing. A well-qualified physician's behavior may still be a liability for a hospital.

The Times article points to a survey of healthcare employees finding that 67% of respondents said they thought there was a link between disruptive behavior and medical mistakes, and 18% said they knew of a mistake that occurred because of an obnoxious doctor.

The article cites another survey by the Institute for Safe Medication Practices that found 40% of hospital staff members reported having been so intimidated by a doctor that they did not share their concerns about orders for medication that appeared to be incorrect. As a result, 7% said they contributed to a medication error.

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