Tip of the Week: Avoid information and decision errors during the credentialing process
Credentialing Resource Center Connection, November 15, 2007
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Medical staff offices should regularly audit themselves to avoid the two most common types of credentialing errors:
- Information error: Information existed that could have been known but wasn't, and the information would have had an effect on the credentialing decision.
- Decision error: Hospital leaders knew the necessary information, but they failed to make a wise decision based on that data.
Tips for conducting audits can be found in Credentialing Audits: Tools for Compliance and Reduced Liability, by Vicki L. Searcy, CPMSM, available here.
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