Corporate Compliance

Tip: Motivate employees with small gestures

Look for ways to enhance the work experience for both surgeons and staff at your facility. Even the following small gestures can go a long way:

Provide a simple breakfast--toast, milk, cereal, fresh fruit, and yogurt.

Cater lunch on occasion.

Ask each team member whom they appreciate most that month and why. Incorporate the question at every staff meeting.

Reward surgeons for great dictation with a gift certificate for a nice dinner out.

Take the time to listen to the staff and physicians.

Be prepared so you can allow staff to take days off at the spur of the moment.

Thanks to Sandy Berreth, RN, BS, MM, CASC, and administrator at Brainerd Lakes Surgery Center in Baxter, MN, for providing this tip.

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