Corporate Compliance

Information protection: Audit for work force awareness

Health Care Auditing Strategies, October 1, 2006

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Prevent social engineers from conning their way onto your data train

Your organization probably wants a work force that is friendly and helpful and one that builds goodwill with patients and visitors. However, these typically desirable qualities can conflict with security when your employees are confronted with social engineering-the use of deception to achieve access to information.

"Social engineering preys on people trying to be helpful," says William Miaoulis, principal at Phoenix Health Systems in Montgomery Village, MD. He offers the example of someone who phones the help desk posing as a user who needs to "reset his or her password."

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