Internal investigations thrive on open communication
Healthcare Auditing Weekly, March 23, 2004
If you're leading an internal investigation, make sure your team works together to analyze and gather relevant information. As the leader, you must protect any written work product or attorney-client information, and ensure the confidentiality of the entire investigation. Also follow these tips:
· Never share incomplete information with non-investigation team members
· Guard against rumors
· Complete the investigation quickly and efficiently
Keep an open flow of communication with your team; this will ensure that all the decisions you make are anchored by all of the available information.
For more information on how to conduct an internal investigation, order the book "See for Yourself: A Guide to Conducting Internal Investigations and Audits." This book will show you how to conduct your own internal investigations and audits from start to finish. It offers practical advice and real-life examples on how to plan and staff an internal investigation or audit, and provides detailed information on the legal issues involved, such as attorney/client privilege, obstruction of justice, and legal obligation to disclose results. Click here to order.
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