Corporate Compliance

Step by step: What to do when you receive a RAC denial

Strategies for Health Care Compliance, January 1, 2011

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You receive a RAC demand letter for repayment. But wait a minute before you pay up—you might want to take a close look to make sure your facility was really in the wrong. Karen Sagen, managed care leader at Bellin Health System in Green Bay, WI, who has worked in revenue cycle management for the past six years, has  developed a step-by-step list of things to consider before pulling out your hospital’s checkbook.

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