Corporate Compliance

Q&A: Hospice communication, home computer use, outgoing mail, and more

Strategies for Health Care Compliance, October 1, 2009

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We send returned mail for a patient account to a business associate (BA) who looks for another address or guarantor. Sometimes, the new address the BA gives us generates phone calls from patients who say they don’t have children or a medical bill with us. Is this a HIPAA privacy breach?

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