Tip: Stay involved and informed in your role at your organization?s compliance program
Healthcare Auditing Weekly, October 21, 2008
Your involvement as a compliance officer and/or auditor can help improve your organization’s culture of compliance. Here are some simple things you can do to help:
- Learn and be able to articulate the ways in which your job is critical to the organization’s compliance efforts. Consider how errors on your part could place the organization in jeopardy.
- Be willing to take those extra steps concerning your compliance duties—ask hard questions and, when in doubt, double-check policies or ask your supervisor.
- Act and inquire in accordance with the concepts expressed in your organization’s code of conduct.
- Feel free to raise issues with supervisors or managers informally or by using more formal reporting mechanisms (e.g., hotlines). It is better to ask questions and raise issues than to leave matters unresolved.
- View compliance as an opportunity rather than as a burden, and consider it a critical component of your organization’s overall quality improvement process.
- Actively request and seek training and education when you need it.
- Regard auditing and monitoring findings as opportunities for improvements.
- When new policies or procedures arise, take the time to study them and incorporate them into your job. If you are confused, ask questions and be flexible.
This tip is adapted from The Compliance Officer’s Handbook. For more information about the book or to order your copy, visit HCMarketplace.
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