Corporate Compliance

Tip: Five ways to prevent would-be whistleblowers

Healthcare Auditing Weekly, September 9, 2008

Here are five ways you can encourage employees to report their grievances to you before going to a higher authority.
  1. Toughen up your compliance plan’s reporting protocols. Most people who file whistleblower suits don’t do it for the money, but because management never acts on their repeated attempts to report wrongdoing. Employees are less likely to report their concerns to a higher authority if they know your organization has an effective internal system for addressing grievances.
  2. Review your human resources function. Do employees feel respected by and connected to their supervisors? Supervisors should stay in regular contact with employees so everyone feels he or she is part of a team.
  3. Establish protocols for training. Design employee orientation programs with a focus on corporate compliance. Employees should not only understand all relevant laws and regulations that govern them, but also be well-versed in your organization’s protocols for reporting questionable practices.
  4. Clear every termination with your organization’s general counsel. The attorney will be able to cross-check the employees name against any ongoing investigations (to avoid any retaliation allegations).
  5. Conduct exit interviews. The interviewer should solicit information about possible legal violations so the compliance officer can investigate them.
This tip is adapted from Compliance Troubleshooter: Tackling the Top 10 Compliance Challenges. For more information on HcPro, Inc.’s books on corporate compliance, visit HCMarketplace.

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