Tip: Keep compliance messages simple
Compliance Monitor, June 17, 2008
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One of the challenges of providing compliance educational sessions is to keep the topic interesting for the audience. It is easy to put an audience into “sleep mode” when you talking about compliance. If you were to give an inappropriately detailed analysis of the Anti-kickback Statute to a group of nurses, for example, minimal learning would occur, and those nurses would probably leave the presentation with a negative view of compliance.
A better way to educate about compliance is to focus on simple messages for your audience. Identify the goals of your education program to ensure that, when they leave a compliance education session, your audience knows that:
-
There is a compliance program
- There is a compliance officer
- If they sense something is wrong they can contact the compliance officer
- Your organization is committed to being compliant
- If they have questions, they should ask them
- The organization wants them to communicate their concerns
This tip was adapted from The Compliance Officer’s Handbook. For more information about the book or to order your copy, click here
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