Corporate Compliance

Tip: Plan for a paperless panacea

Healthcare Auditing Weekly, December 26, 2007

Somehow, achieving a paperless state remains an elusive goal for approximately one-third of organizations that implement EHRs. Charles Parker, vice president and chief technology officer of Masspro in Waltham, MA, offers several suggestions to help you avoid a similar fate:

  • Identify your needs by asking yourself what needs improvement before you schedule vendor presentations
  • Review your work flow to determine how it will change when a paper record no longer exists
  • Communicate with staff members to ensure that you develop a plan that works well for everyone affected by the elimination of paper records
  • Increase employee confidence by creating a progressive and evolving learning environment that doesn't overwhelm users with information overload
  • Request specific information to compensate for the lack of detail that is characteristic of many vendor contracts-so you'll know what's happening, when it's happening and how it's happening

This tip is brought to you by the December issue of Electronic Health Records Briefing.

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