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How to: Build a back-up team

Case Management Weekly, October 2, 2007

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Building a by-the-day team of case managers to call on when absence or leave threaten to bite into discharge times or your budget can help protect a department. Benefits include paying a regular hourly rate, rather than overtime, improved permanent employee morale, and reduced impact on patient flow. To put together a back-up case management team, consider the following candidates:

• Former case management team members who may be interested in working reduced hours and who will require little training.
• Experienced part-time managers from other facilities who may be looking for extra work.
• Case managers or nurses from related fields, such as home health.
• Nurses with little or no case management experience. Despite the potential risks, such employees can be trained to fit a department's needs.

Source: "From the Director's Desk", Case Management Monthly, October 2007, HCPro, Inc.

To find out how you can benefit from the regular how-to guides and "Director's Desk" advice in Case Management Monthly, visit www.hcmarketplace.com

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