Case Management

Patients’ definition of medical error different than industry’s

Case Management Weekly, January 3, 2007

Patients' definition of medical error different than industry's

Patients have a more expansive definition of medical errors-that includes communication breakdowns and falls-while in the hospital, according to a JCAHO press release. The issue is explored in a new study published in the January Joint Commission Journal on Quality and Patient Safety.

The study also shows a link between a patient's view of medical errors and his or her overall satisfaction with the hospitalization. Clinicians should recognize the patient's viewpoint when discussing medical errors, according to the release.

Source: Patient Safety Monitor, HCPro, Inc.

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