Survey says: CMS will evaluate fee-for-service contractors
Case Management Weekly, January 11, 2006
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CMS recently unveiled a new survey designed to measure provider satisfaction with Medicare fee-for-service (FFS) contractors. The Medicare Contractor Provider Satisfaction Survey (MCPSS) will measure provider satisfaction with key services provided by all 42 Medicare FFS contractors. The results of the survey will be used by contractors to improve their service, and by the agency to improve its oversight and administration of the Medicare program.
"The Medicare program depends on health care providers all over the country to serve our beneficiaries, and this new survey will help us work with the Medicare contractors to help us serve our providers as effectively as possible," CMS Administrator Mark B. McClellan said in a news release.
Source: The Bureau of National Affairs
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