Case Management

Tip of the week: Avoiding discharge confusion

Case Management Weekly, December 28, 2005

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A recent study in Mayo Clinical Proceedings, published by the Minnesota-based Mayo Clinic, revealed that a significant number of patients discharged from hospitals were unaware of vital information about their diagnosis and follow up care. Sixty-two percent could not explain the purpose of their medications, and 58% did not know their diagnosis. The study recommends

  • hospitals facilitate better communication with patients, recognizing cultural differences
  • verbal and written communication need to be in terms patients understand
  • treatment plans must be customized to fit the person's lifestyle

    When patients are better connected to resources, the study concludes, they will experience a smoother recovery and less confusion.

Source: Media HealthLeaders



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